Sippybee LLC (hereinafter referred to as "Sippybee," "we," "or," "us") is an online platform facilitator that operates under the name SippyBee.com and WineCopilot. Our platform enables registered users (hereinafter referred to as "User") to purchase, rate, and review wine, including wine ratings and wine-related information (hereinafter referred to as the "Services") through our website.
Our registered address is 4751 Distribution CT Ste 7, Orlando, FL, US, 32822-4957. Sippybee LLC is the owner of the SippyBee.com platform. You can reach out to Sippybee LLC at [email protected].
Our Privacy Commitment.
At Sippybee LLC, we place immense value on our relationship with both our valued customers and potential customers. Our unwavering commitment is to safeguard the confidentiality, accuracy, and integrity of your Personal Information. This term refers to any information that can identify, relate to, describe, be associated with, or reasonably link to a specific consumer or household. It's important to note that Personal Information does not encompass deidentified or aggregate information, nor does it include publicly available information from governmental records. We are fully aware of the critical role played by the security of your Personal Information, and we take this responsibility very seriously.
Personal Information we collect about you.
Identifiers: This category encompasses details such as your name, alias, delivery address, delivery signature, postal address, phone number, email address, date of birth, age or age range, IP address, unique personal identifier, online identifier, and similar unique identifiers.
Commercial Information: This category includes details pertaining to your transaction history, purchase history or tendencies, the last four digits of credit cards, &MORE Rewards or awards purchases, points, benefit utilization, returns data, product delivery data, product or service ratings, product or service reviews, and your email or mail subscriber status.
Internet or Network Activity: Information regarding your online behavior, such as search history and interactions with websites, applications, or advertisements, falls under this category.
Geolocation Information: This encompasses data related to your presence at a retail location, billing information, product delivery details, or your selection of a “Preferred Store” on our website or application.
Your privacy and the security of your Personal Information are of paramount importance to us at Sippybee LLC.
Email and Account Registration.
When you register on our Sites, Sippybee LLC collects your email address for the purpose of communicating with you regarding your transactions. We use this email address to reach out to you in case of any issues and to keep you informed about the status of your orders. If you prefer not to have your email retained for future promotional emails, we offer you the option to opt-out.
When you become a member of our Sites or subscribe to receive our email offers, we gather information that helps us identify you. The more information you provide, the better we can tailor our services and enhance your experience to align with your specific needs and preferences.
Text Message Data Safety.
At Sippybee LLC, we take the security of your text message data seriously. Any text message data collected during your interactions with our services is treated with the utmost care and confidentiality. We employ robust security measures to protect this information from unauthorized access, disclosure, alteration, or destruction. Our commitment to safeguarding your text message data aligns with our broader dedication to ensuring the privacy and security of your personal information. You can trust that your text message data is handled in accordance with the highest industry standards, reflecting our unwavering commitment to your privacy and data safety.
How We Utilize Your Personal Information.
At Sippybee LLC, we gather and employ your Personal Information for a range of purposes, including but not limited to:
Consumer Transactions: This encompasses activities such as processing purchases, fulfilling orders, and creating, maintaining, customizing, and securing your account with us.
Customer Service and Relationship Management: We use your information to address customer complaints and apply rewards points to transactions, ensuring a seamless customer experience.
Customer Experience: Our aim is to enhance your experience by improving our website offerings and user interface, identifying and rectifying errors in our Sites’ functionality, conducting testing, research, analysis, and engaging in product development to continually refine and enhance our Sites, products, and Services.
Marketing and Advertising: We strive to provide you with promotions and advertisements tailored to your interests based on your purchasing and viewing history. We engage in ad customization that does not involve or contribute to profiling and oversee the management of promotions and contests.
Analytics: We collect information pertaining to Site performance relative to your computer or device, host our Sites, and manage databases to ensure optimal functioning.
Security and Compliance: Maintaining the safety, security, and integrity of our Sites, products, Services, databases, and other technological assets is a top priority. This includes preventing fraud, detecting security breaches, and pursuing legal action against violators. We also respond to law enforcement requests and adhere to the requirements of applicable laws, court orders, and governmental regulations.
Security of Your Personal Information.
Whether you're shopping on our Sites or visiting our physical Stores, Sippybee LLC implements reasonable security measures to safeguard the confidentiality of personal information under our control while appropriately limiting access to it. Our sippybee.com Sites employ Transport Layer Security ("TLS") or equivalent encryption technologies to protect your personal information during data transport, including critical details like your name, address, and credit card number. Nevertheless, it's essential to recognize that no security measures are infallible, and we cannot provide absolute assurances regarding the security of your personal information. Therefore, we strongly advise exercising caution when transmitting information over the Internet.
When you create an account on SippyBee.com, you're required to establish a password that must meet specific criteria: it should be at least 8 characters long, include one letter, one number, and one special character, and must not contain your first name or last name. Maintaining the secrecy of your password and account information is your sole responsibility, and we highly recommend refraining from sharing this information with others. While it's possible to make purchases on our Sites without creating an account, please be aware that you'll need to reenter your personal information each time you use our Sites for a purchase.
How We Share Your Personal Information.
However, we exercise diligence in selecting and collaborating with service providers, ensuring that appropriate measures are in place to protect your Personal Information. We also impose contractual obligations on service providers, contractors, and third parties, restricting their use of your Personal Information solely to provide services to us and on our behalf.
In accordance with state privacy laws, we may disclose your Personal Information to the following categories of parties for business or commercial purposes:
Our affiliates, employees, and authorized agents.
Service providers supporting our business operations, as further described below.
Third parties to whom you or your representatives grant us authorization to disclose your Personal Information in connection with products or services we offer to you.
Government regulators or law enforcement when required.
Our legal advisors and other relevant parties when mandated by law or legal processes.
Any entity involved in the acquisition or sale of our businesses.
Sippybee LLC, like many other companies, employs cookies on our Sites. Cookies act as information bridges between your web browser and a website, enhancing your user experience by facilitating quicker and more streamlined interactions.
These cookies can be categorized into various types based on their functions:
Session Cookies: These are temporary and exist only during your web session. They are automatically deleted when you close your browser. Typically, they store an anonymous session ID, allowing you to navigate a website without needing to log in repeatedly. Session cookies do not gather information from your computer.
Persistent Cookies: These are stored as files on your computer and remain even after you close your web browser. Websites can read these cookies when you revisit them.
First-Party Cookies: These cookies serve to retain your preferences for a specific website owned by the entity operating that website. They are exchanged between SippyBee's servers and your computer's operating system. First-party cookies are solely used for personalization as configured by you, whether they are Session or Persistent cookies.
Third-Party Cookies: These cookies are responsible for retaining your interactions with a website that is not owned by the entity running that website. They are exchanged between the third-party's server and your computer's or device's hard drive. Typically, these cookies are Persistent.
Our Sites utilize third-party cookies, along with third-party web beacons (see the Web Beacons section below). These cookies are employed by us and our marketing partners to gain a deeper understanding of your preferences, enhancing and customizing your site experience based on our insights into your interests.
In addition to the above uses, we deploy cookies for the following purposes:
Strictly Necessary Cookies: These are essential for enabling core features on our Sites, like accessing secure areas. Without these cookies, certain services, such as logging into your account and using a shopping cart, cannot be provided.
Functional Cookies: These allow our Sites to remember your choices, such as your username, language, or region, offering enhanced, personalized features. For example, our Sites need to remember your login details, so you don't have to sign in repeatedly when using a specific device.
Performance & Analytics Cookies: These collect information about how visitors use our Sites, helping us understand which pages are most popular and identifying any error messages. They also enable us to record and count visitor numbers, allowing us to improve site functionality. These cookies only collect aggregated, anonymous data and do not identify individuals.
Marketing & Advertising Cookies: While we do not "sell" your personal information in the conventional sense, our Sites do employ cookies that may be used by third parties to build a profile of your interests and display relevant advertisements on other sites. These cookies may also enable you to share content from our Sites on third-party social networking platforms. They do not store personal information directly but rely on unique identifiers for your browser and internet device. Refusing these cookies may result in less targeted advertising and a limited ability to share content on social networks.
For comprehensive information on these cookie categories and cookies in general, please refer to aboutcookies.org or the FTC's guide on online privacy.
Opting Out of Cookies.
There are various methods for managing cookies and other technologies:
Browser Settings: You can disable the cookies mentioned above (and other tracking tools) or request permission before accepting cookies from our Sites and other websites through your browser settings. These settings may also allow you to delete existing cookies. Consult your web browser's 'Help' documentation or visit aboutcookies.org or the FTC guide for guidance on enabling or disabling cookies for your browser. Keep in mind that if you use different browsers or devices, you'll need to adjust cookie settings individually for each one. Disabling cookies entirely may result in certain parts of our Sites functioning differently, and some features may not be available.
Your rights related to Personal Information held by us.
Right to Know Collected Personal Information.
You have the right to know, and request disclosure of:
- The categories of Personal Information we have collected about you, including sensitive personal information;
- The categories of sources from which the Personal Information is collected;
- Our business or commercial purpose for collecting, selling, or sharing Personal Information;
- The categories of third parties to whom we disclose Personal Information, if any; and
- The specific pieces of Personal Information we have collected about you.
Please note that we are not required to:
- Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;
- Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or
- Provide the Personal Information to you free of charge at a greater frequency than is required by the state laws where you reside.
Right to Know Disclosed, Sold, or Shared Personal Information:
In connection with any Personal Information we may sell, share, or disclose to a third party for a business purpose, you have the right to know:
- The categories of Personal Information about you that we sold or shared and the categories of third parties to whom the Personal Information was sold or shared; and
- The categories of Personal Information that we disclosed about you for a business purpose and the categories of persons to whom the Personal Information was disclosed for a business purpose.
Right to Opt-Out of Sale or Sharing:
You have the right to opt-out of the sale of your Personal Information or sharing of your Personal Information. If you exercise your right to opt-out of the sale or sharing of your Personal Information, we will refrain from selling or sharing your Personal Information, unless you subsequently provide express authorization for the sale or sharing of your Personal Information.
Right to Limit Use of Sensitive Personal Information:
In California, you have the right to limit the use and disclosure of your sensitive personal information to the use which is necessary to:
- Perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services;
- To perform the services in the “How we use your Personal Information” section above; and
- As authorized by further regulation.
In Colorado, Connecticut, or Virginia, you have the right to opt-in to the use of sensitive personal information, which SippyBee LLC will provide before or at the time of collection of such information.
Right to Deletion:
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers or contractors to delete your personal information from their records.
- Direct third parties to whom the business has sold or shared your personal information to delete your personal information unless this proves impossible or involves disproportionate effort.
Please note that we may not delete your personal information if it is reasonably necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Help to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for those purposes;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Right to Appeal:
If you are a Colorado, Connecticut, or Virginia resident, you may appeal our decision to your request regarding your personal information. We respond to all appeal requests as soon as we reasonably can, and no later than legally required.